ROI in People

 

It has been called the "Holy Grail" of organizational measurement and yet, in one study, 80 percent of human resource decision makers are not able to do it:  state with confidence the return on investment of individual employees.  What is the right way to measure employee ROI?  It depends on your market orientation. The specific behaviors you encourage and reinforce in employees must be linked clearly to the way your organization competes in the marketplace.

 

This simple concept poses a significant challenge for HR professionals.  In taking on this initiative keep the following in mind: (1) ROI strategies should be unique to your business (2) Identify performance crucial to organization success (3) Integrate performance practices (4) Examine HR metrics you use to measure (5) Set up your scoring system to demonstrate work practices that create value for your organization.

 

For more on ROI in People, contact E. K. Ward & Associates at 716-626-1188 or please click here.

 

-- Laura K. Corey, SPHR

                                             

OI Partners - E.K. Ward and Associates 
July 2004 Newsletter 

Among the greatest challenges that senior leaders face is their stewardship of the organizational assets entrusted to their care.  While we have become adept at measuring fluctuations in the value of these assets, one category has largely been taken for granted:  people...."our greatest asset."  With talent development and retention at or near the top of many corporate agendas, this issue of our newsletter is devoted to Return On Investment in people.

Sincerely,

Anne Mahoney Glose

OI Partners (Williamsville, NY)

Please click on the links below to read the complete articles.

What Is Your Return On Investment In People?
The largest contributing factor to your organization's day-to-day performance and profitability is hiding in plain sight on your annual financial statement, absorbed as a huge expense within the more easily measured operating results and key ratios.

The Performance Continuum
Imagine the performance continuum of your organization as ranging from Inspired on one end to Derailment on the other. For individuals along that continuum, organizational endorsement and career momentum are either rising or falling.

Release Hidden Value
Maximize your ROI in people. ALTHOUGH MOST SENIOR EXECUTIVES say, "People are our most important asset," these same executives don't manage this "people asset" in the same focused way they manage the other important assets. The reasons may be complex, but the solution is clear. How can you unleash the value that motivated employees can deliver? For most companies, people represent their single ...

Top Companies Stepping up Efforts to Measure People, the Conference Board Reports in New Study
Leading corporations will be increasing their investment over the next three years to measure how people practices such as low turnover, diversity and the engagement of their employees contribute to the bottom line, concludes a report from The Conference Board released today. The report is the result of a working group of leading companies and is co-sponsored by PeopleSoft, a leading provider of ...

2004 SHRM Conference and Exposition
The 2004 Annual SHRM Conference and Exposition was held June 26- 29 at the New Orleans Conference Center with over 17,000 people attending and was, by all measures, a major success. OI Partners conducted a survey to identify the top concerns of human resource professionals. Approximately 300 professionals participated in the survey and clearly, the top concerns reflect that the economy is improving and, along with the improvement, come new challenges.

 

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E. K. Ward and Associates, Inc.
Anne Mahoney Glose
VP, Principal
4455 Transit Road, Suite 3B
Williamsville, NY 14221
(716) 626-1188
Enquiries: aglose@ekward.com