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Emotional Intelligence has
significant value in today's workplace. It has been proven that our abilities
to manage ourselves, and our relationships with others, are compelling
definers of success in the workplace. It has been validated across
cultures, gender, economic status and occupations. In other words, "IQ" is
less a predictor of success in the workplace than is "EQ". With this awareness comes the
encouragement that "EQ" is not innate; it can be learned. Considering the impact of this,
human resources needs to continually challenge organizations to develop
"Emotionally Intelligent" competencies through selecting
emotionally competent leaders, coaching the talented executive who finds
unsure footing outside the technical realm and in reinforcing
competencies that support an Emotionally Intelligent culture.
As working interdependently becomes
a greater expectation and as we interconnect globally, our ability to
handle ourselves in relation to our work is critical for success. With an emphasis on "portable
skills" we realize technology constantly changes: our ability to adapt, learn, share
and motivate is a constant we bring to each and every work opportunity.
Research suggests the primary
reason employees leave their employer is dissatisfaction with their
supervisor while a significant concern for organizations is retention of
their talent base. Companies
can offer salaries, benefits, and the like, but if their employees don't
feel valued or recognized for their efforts, the financial investments
may be undermined by those who will continue to seek opportunities to be
valued above and beyond the compensation system.
What is the EQ of your workforce
and your managers? What can
your organization do to enhance the emotional capabilities of those who
impact your bottom line? How
are your service representatives managing interactions with your
customers? Organizations with
the technical competence to meet marketplace challenges and the emotional
competencies to maximize employees' talents will be well equipped for the
competitive marketplace.
For
more information, contact E. K. Ward & Associates at
716-626-1188 or please click
here.
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Emotional Intelligence
February
2006 Newsletter
Emotional
Intelligence (EQ) is a concept that has long underlay the realities of
the workplace. However, it
has only been in the last few years that it has reached the level of
research and scholarly discussion to be generally accepted and applied
in a practical manner to self development and leadership.
Communication is invariably cited as the most important
factor in organizational well being. Employees want more; leaders and
managers think they are providing it. Neither is satisfied. The major reason is that only
13% of communication is verbal.
The remaining 87% is tone and body language. Factor in the lack of face to
face interaction that results from email and the virtual workplace, and
you have an enormous potential for miscommunication.
Imagine an organization where people relate to one another
with respect and understanding, where everyone focuses on the positive,
an organization where synergy is the norm and where decisions are based
on the best combination of mind, emotion and intellect. That's an organization where EQ
is high, where each individual counts and where you can lead to greater
and greater achievement.
OI Partners are experts in career management and
leadership solutions. We believe
Emotional Intelligence is a critical factor in today's workplace.
Anne
Mahoney Glose
OI Partners
(Williamsville, NY)
Please click on
the links below to read the complete articles.
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Leading
Intelligently: What is it? Who has it? How can I get it?
Who are your top performers? Have you often wondered why the people
with high IQ often end up working for those with high EQ? Emotional
Intelligence (EQ) is the key factor in achieving professional and
personal success.
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Getting to the
Heart of the Matter
Our perceptions are our realities. No amount of rational analysis is
going to overcome feelings that are deeply embedded. Much as we would
sometimes like to deal with an issue on a logical, data and
fact-based level, we are naive to think emotions will not impact the
conclusions. You can expand your leadership effectiveness by learning
to understand and relate to others in an emotionally intelligent
manner.
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Understanding the
Brain's Impact on EQ
The brain is a complex, highly structured instrument which separates
the activities for emotions and intellect according to specific
biological needs. Working together, emotions and intellect give us
the capacity for Emotional Intelligence, providing meaning to what we
learn and determining how we use the information. Good leaders
demonstrate good Emotional Intelligence, and that includes
understanding and managing your own emotions, being able to read
other people's emotions, and having the social skills to lead and
manage relationships.
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Get Rid of
Roadblocks to Good EQ!
It's not enough to create a great vision and mission for your
organization. You have to create a culture to match. Leaders have the
power to build an environment for success, to build commitment in
their employees, to increase confidence and decision making skills
and improve work performance. It's a matter of good Emotional
Intelligence at work and working for you. Be wary of management
attitudes and actions that can create roadblocks to effective
workplace EQ.
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Why New Workers
Fail
According to a recent study by Leadership IQ, 46% of newly hired
employees will fail within 18 months, while only 19% will achieve
unequivocal success. Contrary to popular belief, technical skills are
not the primary reason why new hires fail. Instead, poor
interpersonal skills dominate the list, flaws which many of their
managers admit were overlooked during the interview process.
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To learn more about OI Partners, please click
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