a better human experience - for a better business outcome.

March 2008

In this issue:

If you think being a leader is tough now, just wait. Leading others is going to get increasingly difficult in the years ahead, with customer demands, technological advances, globalization, regulatory scrutiny -- and the list goes on. This newsletter is designed to help you assess -- and possess -- the necessary qualities of a great leader.

Sincerely,
Anne Mahoney Glose
VP, Principal
E. K. Ward & Associates
an OI Partner

A Call to Higher-Order Leadership: 6 Key Elements

Today's challenges require that leaders achieve "higher-order leadership." The motivation of the higher-order leader is to contribute to a cause, goal or idea that is bigger than him or herself.

The Importance of Context and Its Relationship to Leadership Success

Context and its relationship to leadership success provides an important lesson, especially when leaders anticipate a job change or find themselves in new and different environments. These tools are designed to help you assess a new environment in order to achieve maximum success.

Five Characteristics of an Effective Change Agent

As part of her research on organizational change, Rosabeth Moss Kanter studied leaders who had a track record of success implementing change. In each case, she found a set of common traits that distinguished these leaders.

How Great Leaders Communicate

Poor communication is often noted as a major weakness in one's leader. Excellent leaders have developed two very important traits in their communication skills.

Six Steps for Ethical Leadership in Today's Organizations

Perhaps no other issue can so dramatically define the difference between management and leadership than the attention the individual gives to ethics. Here are six steps for a manager to take to lead ethically.

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