Do your team members have the communication competencies needed to get desired results collaborating across multiple geographic locations?  There are a lot of people who tout excellent communication skills, but do they truly possess the skills necessary to be effective in your "virtual" workforce?  The success of such a work situation hinges on both the employee's and the manager's ability to communicate well.

 

A good suggestion is to incorporate a module into your training and development programs that specifically addresses this issue.  You may have stand alone programs for   building communication skills or supervisory/management development programs that include components on communication.  Take a look at them to make sure they adequately cover the nuances of communicating effectively in today's virtual workplace.

 

If you need some assistance enhancing your programs, please contact us.  E. K. Ward and Associates has excellent programs available (and personal experience with this!).  We would love to help.

 

For more information, contact E. K. Ward & Associates at 716-626-1188 or please click here.

                                                                              

 

 Effectively Managing the Virtual Workforce
April 2006 Newsletter

 

The virtual workforce - anytime, anywhere, in real space or cyberspace - is the new reality facing organizations who want to effectively target emerging markets in different geographical locations, reduce overhead costs and build alliances with partners located in other countries.

 

How can organizations depending on a virtual workforce communicate shared values and goals, make their virtual employees mutually accountable and create a synergy based on trust, rather than control?  Trends suggest that virtual workplaces, in which employees operate remotely from each other and from managers, will become even more prevalent in the future. Therefore, this represents a significant change in how we work.  "How can I manage them if I can't see them?" is a question that many managers ask.  

 

Enjoy the articles in this issue that present information on how to set up effective virtual teams, suggestions on managing virtual workers and ideas to embrace and celebrate these changes.  A famous Canadian Hockey Player, Wayne Gretsky, when asked for the secret to his success in scoring goals, said, "I don't skate to where the puck is.  I skate where the puck is going to be."

 

Anne Mahoney Glose

OI Partners (Williamsville, NY)

Please click on the links below to read the complete articles.

Managing Virtual Teams: Challenges & Strategies
Virtual teams are a business reality. How can organizations make small shifts in their paradigm of traditional supervision and management processes to use the virtual work environment to their advantage?

Gartner EXP Says Companies Need to Change Management Practices to Build an Effective Virtual Workforce
Virtual working has become the reality of business today, however many organizations will fail to adopt management practices and processes to yield maximum results from a virtual workforce strategy, according to Gartner Executive Programs (EXP), a unit of Gartner Inc. "The need for business growth and tapping into the talent ...

Confessions of a Full-Time Telecommuter
THIRTEEN YEARS AGO, I embarked on a personal and professional adventure when I accepted a job in the Boston area while living in California, with the intention of telecommuting full time. The forward-thinking company that hired me (which happens to publish this newspaper) recognized that it could hire the best people if it cast its hiring net nationally. Now, of course, telecommuting is a norm and ...

Effective Virtual Relationships: Successful Traits in Employees & Supervisors
It is becoming somewhat common for even workers in traditional work settings to participate in a few virtual team projects during the course of business. How can supervisors recognize and nurture individual traits that develop an employee's potential to work virtually?

Telecommuters say it's great for them -- and their boss
Imagine being on a Hawaii vacation and stepping onto the hotel balcony to watch the sun rise over the Pacific. Then the phone rings. It's a co-worker from the mainland. Ready for the conference call? It happened to Darlene Frudakis, president of PetAg Inc., a Hampshire, Ill.-based pet food maker. Even more surprising was Frudakis's reaction. "It was just a fabulous feeling," said Frudakis, a ...

 

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E. K. Ward and Associates, Inc.
Anne Mahoney Glose
VP, Principal
4455 Transit Road, Suite 3B
Williamsville, NY 14221
(716) 626-1188
Enquiries: aglose@oipartners.net


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